Work Experience:

Sr. Programmer-Analyst / Sr. Multimedia Production Specialist
Qualcomm, Inc. — IT Web Services / MIS Advanced Technologies
San Diego, CA
September 1996 to Present

• Site Analysis / Design / Project Management / Documentation: Design and implementation of large Intranet site for Qualcomm's Human Resources, Qualcomm Consumer Products Division, and IT/MIS Departments — including all site analysis, specifications development, project management, and ISO 9001 documentation fulfillment.
• CGI Programming: Implement various CGI (ASP, Tango, Javascript, and Perl) for Web dynamism, search/reports functions, and forms processing.
• Server Administration: Manage directories/files/groups/permissions on Unix and NT servers for web-related duties using Telnet, Samba, FTP/Fetch, and CDE/XWindows environments (through Mac- and NT-based Exceed software).
• RDBMS Database Programming / Administration: Use MS SQL Server (and Related Utilities) and Oracle NT for various tablespace setup, permissions, security. Use Tango/ODBC with Microsoft SQL Enterprise Manager/SQL Server and Oracle NT for Web-based database interactivity. Implement Perl scripting for various forms processing.
• Sercurity Administration: Administration of user groups and authentication files (.nsconfig and .htaccess) on NT and Unix servers for group-level and user-level access priviledges on web servers.
• Site Prototypes & Design (as Sr. Multimedia Production Specialist): Coordinate and/or perform various graphic design, illustration, scanning, .GIF animation, and advanced HTML (including tables, forms, and frames) and Javascript programming. Website programming for various special projects (web-based mail system, electronic timecard, materials req. submittals, benefits provider lookups, global applicant tracking systems, etc.).
• Documentation / Editing / Research / Publishing: Related research, editorial writing, and editing (using Chicago/AP Stylebook guidelines) and generation of related Adobe Acrobat (.PDF) format files. Coordinate production of internal technical documentation and manuals and related scanning, copy writing, and editing tasks. Use LiveLink 7, 8.
• Training / Presentations: Development of web style guidelines and "Web Developers' Toolkit" and various animated online tutorial systems. Organize/perform various prototype- and training-related presentations and technical workshops
• Hardware: Miscellaneous hardware-related tasks (CPU-related repairs, memory installations, etc.)

Webmaster / Supervisor of Publishing
Foodmaker, Inc. (JACK IN THE BOX Restaurants)
Creative Services Dept.
San Diego, CA
December 1994 to September 1996

• Analysis / Design / Programming of external website for FoodMaker, Inc./JACK IN THE BOX RESTAURANTS using HTML/Javascript. Includes all scanning and graphical design using Photoshop 3.X, and some CGI programming for forms and image map processing. Perform other Internet-related services.
• Use MacTCP, FreePPP, Netscape 2.02 (with Shockwave and other plug-ins), Eudora Pro, NewsWatcher, AnArchie, and Internet Phone software for various WWW-related tasks
• Supervise desktop publishing department staff members, including all project scheduling and delegation
• Coordinate production of internal technical documentation and manuals and related scanning, copy writing, and editing tasks
• Coordinate film generation/printing of publications with printing services department and/or outside printing services
• Mac Applications: Use QuarkXPress, PageMaker, Microsoft Word, Adobe Illustrator, Freehand, Fontographer, Photoshop, and MacDraw Pro
• Windows Applications: Use PageMaker, Microsoft Word, Corel Draw!, Photoshop, and AmiPro
• Coordinate scanning, cropping, and retouching of art (using Photoshop)
• Perform various network systems administration services (password change, hardware installation and configuration, software installation and training, etc.)

Associate Editor
BioPharm Magazine
GPS World Magazine
Pharmaceutical Technology Magazine
Advanstar Communications
Eugene, OR
September 1992 to December 1994

• Technical writing of all back-of-book departments (using Microsoft Word)
• Coordination of press releases for editorial inclusion in Pharmaceutical Technology and GPS World magazines
• Entry, editing, and layout of technical tables and figures
• Formula/equation layout and editing using Expressionist
• Coordination of art scanning and preparation with production staff and house artists
• Magazine layout duties (using QuarkXPress) for columns, articles, and back-of-book sections
• Master document preparation duties
• First edit of columns, articles, and feature stories
• Coordination of galley proofs with authors, columnists
• Postscript file generation, blue-line editing, and coordination of repro and film printing on linotronic printer
• Training of associate and assistant editors on above procedures and various software
• Development of training manuals and other specialized documents
• Moderated various sessions at BioPharm '93 (Boston) and BioPharm '94 (San Franciscos) conferences

Publisher (Principal Partner)
The Computer Monitor
Aachen Press
Eugene, OR
April 1993 to January 1995

• General research, writing, editing, and other administrative, advertising, editorial, and distribution duties (use R:Base, WordPerfect 5.1, Microsoft Word, PageMaker 5.0)

Production Editor (Consulting)
Brewing Techniques Magazine
New Wine Press
Eugene, OR
June 1994 to December 1994

• (Same editorial/production duties as Advanstar Communications, above.)

Graphic Production and Publications Manager (Owner)
The E Book
Eugene, OR
July 1992 to December 1994

• Advertising sales and delegation to other sales staff; receipt and accounting of advertising funds
• Page layout using PageMaker 4.0
• Research and writing of editorial sections
• Coordination of linotronic printing, final printing, and distribution

Systems Administrator
P.R.A., Inc. / R.C.I., Inc.
San Diego & Costa Mesa, CA
May 1987 to August 1992
(Consulted through December 1992)

• Full systems maintenance of two Novell networks sites (entailing 62 nodes) using Ethernet (twisted-pair) protocol and shared HP Laserjet II/III printers. Including hardware installations, diagnostics/trouble-shooting, software installations, and day-to-day systems maintenance.
• Technical writing of proposals and training-technical manuals using WordPerfect 5.1, PageMaker 4.0, and Corel Draw 2.0
• Developed relational database applications (costing, proposals, scheduling, invoicing, etc.) using R:Base 3.1 software
• Software used: Q&A 3.0, R:Base 3.1, PCAnywhere III, Novell’s SFT Netware, PageMaker 4.0, CorelDraw 2.0, Lotus 1-2-3, WordPerfect Office (E-mail software)
• Instructed and trained company personnel (supported over 60 computer users)

Editor & Publisher
The Sacred Earth Journal
San Diego, CA
September 1990 to September 1991 (concurrent with above-listed job)

• Editor and publisher of The Sacred Earth Journal, an environmental quarterly
• Story assignment, writing, and copy editing
• Magazine layout and design (using WordPerfect 5.1 and PageMaker 4.0)
• Art production using Corel Draw 2.0
• Advertising solicitation, coordination, and design/layout
• Coordination of printing and distribution

Free-lance Writer
June 1989 to Present (concurrent with above-listed jobs)

• Successful free-lance feature story writer / news reporter since 1989. Published various stories/items in San Diego Home & Garden, GPS World, BioPharm, Pharmaceutical Technology, Brewing Techniques, Neighborhood Reporter, Sacred Earth Journal, Revolt in Style, The Void, Computer Bits, Media Focus, and The Computer Monitor. Clippings of all articles are available upon request.

Technical Writer / Programmer
Hill Refrigeration Corporation (through Kelly Technical)
San Diego, CA
February 1986 to February 1987

• Technical writing of training and software manuals using WordPerfect software
• Instructed and trained company personnel
• Programmed and operated IBM PC network

Associate Technical Writer
Southern California Edison Company (through Kelly/Manpower Technical)
San Onofre Nuclear Power Plant
San Clemente, CA
November 1984 to November 1985

• Composed/revised nuclear procedure documents using Wang word-processing system
• Devised forms and templates (NRC [Nuclear Regulatory Commission] Licensing Reports)
• Instructed and trained other staff members
• Maintained Nuclear Red Badge Security Clearance for "containment" area access

Education:

• Journalism: San Diego State University, 1992. Awarded Kappa Tau Alpha Journalism Honor Society distinction.
• Diploma: Santa Fe Christian High, 1981.

Achievements:

• Achieved 3.9 (out of 4.0 perfect score) in "Customer Service Ratings" — Qualcomm, Inc., 1998
• Winner of APEX '96 award for "Excellence in Website Design" — an international competition for "publication excellence" — for my JACK IN THE BOX Website design/editing, 1996
• Awarded Century Club honors for "Outstanding Editorial Performance," Advanstar Communications, 1994
• Awarded Kappa Tau Alpha (Journalism Honor Society) Honors, 1992
• Awarded SDSU’s "OutstandingMagazine Work" honors for Media Focus, 1990
• Awarded "Outstanding Young Men of America" Honors, 1989

Special Skills:

• Accurately type 90+ words per minute (per Mavis Beacon typing test).

Software Literacy:

Web-Programming Tools / Software:

• HomeSite 3.0 (and 4.0 Beta)
• Visual Interdev 1.0, 6.0
• Tango Enterprise 2.X - 3.1
• Cold Fusion Studio/CFML
• BBEdit 4.5 (HTML editor)
• Fetch / FTP32 / CuteFTP
• Telnet 2.5, 2.6 / BetterTelnet / CRT 1.1
• Netscape Navigator 1.X-2.X (with various plug-ins)
• Netscape Communicator & Components (Netcaster, Collabra, Messaging, Page Composer, etc.)
• Internet Explorer 3.X, 4.X (with Active Desktop)
• Various Browser Plug-ins (In-Line Acrobat Reader, Shockwave & Flash, QuickTime/VR, etc.)
• MacTCP, FreePPP
• IIS 4.0X / Microsoft Personal Web Server
• Netscape Enterprise / Fasttrack Servers
• Various Web GUI Layout Tools:
• MS Front Page
• Visual Page
• Claris Home Page
• Netscape Navigator Gold
• Various Online Applications/Plugins: CU-C-ME, Real Audio, Beatnik, Marimba Castanet Tuner

Database Tools:

• Microsoft SQL Server and Related Utilities (MS SQL Enterprise Manager, BCP Utility)
• OLEDB/ODBC Data Source Setup
• Oracle for Unix / NT (using SQL Plus 3.3, etc.) RDBMS
• MS Access
• Filemaker Pro
• R:Base 3.0, 3.1 (Relational Database)
• MS Query

Web Graphics / Publishing / Documentation Tools:

• Photoshop 3.X, 4.X, 5.0 (with Kai's Power Tools)
• GifBuilder (for .GIF animation)
• Adobe Acrobat Distiller/Exchange/Reader
• Freehand 5.5, Adobe Illustrator, and Corel Draw 3.0, 2.0
• QuarkXPress (Mac & Windows)
• PageMaker 3.X-6.0
• Fontographer 4.11 (Mac)
• Org Chart Plus
• ProCite (citation/article indexing)
• LiveLink 7, 8

Platforms / Operating Systems / Networking:

• Windows NT, Windows 95, Windows 3.1
• Mac (System 7.X – 8.X)
• Sun Solaris platforms (using CDE / Xwindows, Exceed)
• MS-DOS 3.X+
• General Unix
• Novell Advanced Netware 2.11, 2.15, 3.0 SFT, and 4.0

General Utility Software:

• Various Compression Utilities (StuffIt Deluxe, PKWare, WinZip, etc.)
• ProComm, Telix (and other DOS-based telecom programs)
• Norton Utilities (Windows, DOS, and Mac)

General Office Tools:

• Microsoft Office Suite: Microsoft Word 4.X-6.0, Excel 5, Powerpoint 4
• Eudora Pro 3.X, 4.02
• Meeting Maker
• Anarchie / Newswatcher / MTNewswatcher
• Lotus 1-2-3
• WordPerfect / WordPerfect Office
• cc:Mail (E-Mail)
• Internet Phone
• Various Contact Management Sofware (ACT!, Touchbase, etc.)

References:

Full references available upon request.

Other Resume Formats

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Questions? Comments?

If you have any questions, comments, or general feedback, or would like to request a hardcopy format of this document, please feel free to contact me.

(This document last updated 3/16/1999.)